Frequently Asked Questions / Knowledgebase


I added the installation code to my source code and now the code shows on my website?

Unfortunately this means that your web hosting provider does not support the selected programming language (example: PHP). If the code itself is showing on your web page(s) then the web server does not understand it and cannot parse it correctly. It may be that they only dont support the language on that particular page or that portion of the web page. You will likely need to contact them directly to confirm they actually do support the programming language you have selected. Also please confirm that you are using the correct web page extension (for example, PHP code will only parse correctly on pages ending in .php.)

If your home page is named index.html or index.htm and you want to add PHP code to it so it will parse please consult this page:

http://backlinks.com/kb/index.php/article/html-format

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